We’ll ensure your purchase experience is efficient and professional. Our dedicated Sales and Customer Service Managers are appointed for each part of your journey, so that you always have someone to talk to.
We will do everything possible to guide you through the purchase of your new home and provide information to make the process as straightforward as possible.
Following exchange of contracts we will provide updates on the build progress of your new home.
After legal completion your property benefits from a ten year Premier Guarantee warranty; the first two years of which are covered by Cripps Developments. We have a Customer Service Manager who will deal with any issues that may arise.
During each stage of the buying process we’re compliant with the Consumer Code for Home Builders. More information can be found on www.consumercodeforhomebuilders.com
We want all our customers to be delighted with the service they receive from us, so we’d like to hear from you if you’re having difficulties during the buying process so that we can deal with any issues promptly.
In the first instance, please contact the Sales Manager with any queries you may have.
Step by step guide
Choosing and buying a new home is one of the most important decisions of our lives. This Step by Step guide will assist you through the process of buying your new home.
Choose your property
When you reserve your plot you may also be asked to choose any options that could be available to you, for example kitchen units and wall tiles. The options available to you will depend on the stage of construction the property has reached when you reserve your plot.
Complete a reservation agreement and pay your deposit
The reservation fee will vary but is typically between £500 and £1000.
Appoint your legal advisor
You should appoint an independent professional legal advisor to carry out the legal formalities and look after your interests. You will need to advise your solicitor of the reservation period, which will normally be 28 days. If you are selling a property in order to buy a new home you should inform your legal advisor of this as they will have to apply for title deeds which can take up to three weeks to obtain.
Draft contract, conveyance plan and any other relevant documentation sent to your legal advisor
These documents will be sent by Cripps Developments’ solicitors and will be specific to the property you are purchasing and will also outline the requirements of the transaction.
Contact your legal advisor to discuss the contract
You will need to:
- Agree how to pay the deposit when you exchange (this will be typically 10% of the purchase price)
- Sign the contract ready to exchange
- Agree how to pay the balance of the purchase cost on completion
If you do not have an appointed solicitor we will be happy to recommend one.
Your legal adviser exchanges contracts with our solicitor and pays us the 10% deposit
At this point the buyer and seller are legally bound by the terms of the contract. Depending on the stage of construction a specific completion date will be agreed or you will wait for notice to complete to be served to your solicitor, at which point a mutual date can be agreed within the notice period.
Arrange your removal
You can either do this yourself by hiring a self drive van or get a quote from a specialist removals company. Moving yourself will cost less but you should not underestimate the time and effort required to move home. If you choose to use a removals company, confirm what the quote includes, i.e. packing boxes, doing the packing/unpacking, insurance etc.
Moving into temporary accommodation
Minimise your removals and/or storage requirements by throwing out anything you don’t use anymore. Arrange a skip if necessary. If you are moving into temporary accommodation please do not forget to let us know your temporary address and contact telephone numbers. Please click here to provide us with your temporary address/contact numbers.
Change of address
There is a whole range of people and organisations that need to be told about your move including your doctor, utility companies, banks, insurance companies, the DVLA, TV Licensing, schools etc.
Final arrangements for your move
- Confirm arrangements with the removals firm
- Cancel deliveries of milk and newspapers and other services
- Make arrangements for pets
- If you are doing the packing yourself, start packing non-essential items
New development addresses going live/postcode registration for Insurance purposes prior to occupation
- New properties are not normally put through for registration with Royal Mail to ‘go live’ until they are fit for actual occupation.
- The registration process is driven through the Council Tax department.
- New occupants should telephone Royal Mail on 08456 011110 (Option 3, then Option 1) or by email to: email@example.com to activate their address for delivery purposes.
- For insurance purposes prior to occupation, the buyer’s insurance company can ring Royal Mail to verify the new postcode on 08456 011110 Option 3, then Option 1.
Before moving into your new home
- Ensure the balance of the purchase has been paid so that legal completion can successfully take place
- Meet with a member of the team to carry out a home handover inspection including meter readings and to pick up the keys to your new home.